Help Menu

Email Us For Help At: info@sofia-hotels.info

Can't find a hotel with availability? Use our search function on the home page to search for the dates you need.
Order search results by price to get the best deal!
Need more than 1 room type? just select this at the bottom of the search facility.
Experiencing technical difficulties, slow results or error messages? Just email us with your requirements and let us do the legwork.
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There are various room types offered, do you need some explanation?

Welcome to the help pages, have a look at the topic titles and click on the one you need help on.

If you do not find the answers you are looking for, please view our contact us page, for information on how you can contact us by email or telephone.

Frequently Asked Questions

A comprehensive list of frequently asked questions, with easy to follow answers. A great place to start if you have a query.

Searching for a hotel

A guide to using the various hotel search facility options. These will assist you in finding the Hotel that best suits your requirements, whether by date, location, rating or price.

Making a Booking

A simple step by step guide to making a booking.

Credit Card Safety

Your booking is 100% secure at this website, see this section for information on how we achieve this.

After-sales Service

We aim to provide the best service to our customers, even after you have clicked the 'book' button. This section explains what happens next, and provides guidance on how to amend or cancel a booking.

Your Details- Please provide the following details so we can reply to you.
Your first name
Your surname
Your email address (you will receive your proposal by email)
Confirm email address
Company name
Daytime telephone number
Preferred accommodation style
Preferred area
Special Requirements (optional - use this box to ask any questions or specify any special requirements for your stay)

Enter The Number Of Rooms You Require	Rooms
Single Room (1 person, 1 single bed)
Double Room (2 people maximum, 1 double sized bed)
Twin Room (2 people, 2 single beds)