Notes on Rates

  1. All rates shown are in Euro ().
  2. All rates are per room per night.
  3. All rates include tax (VAT @ 20%).
  4. No booking fee or other charges.

click here to go back to previous page

Making A Booking

A simple step by step guide to making a booking. If you require any further assistance please contact us.

Booking your selected room(s)

Once you have chosen your selected room(s) and hotel, click on the 'book selected rooms' button. Every hotel has one of these buttons, and it is the first step to the booking process.

Follow the trail

Notice that after you have clicked the 'book selected rooms' button, a breadcrumb trail appears at the top of the page. This tells you exactly where you are with your booking, and how far left you have to go. At each section of the trail, there are instructions on how to fill in the details, and help pages are available to assist with your booking.

Once you click on the 'Book Now' button, you can rest assured that your booking is in safe hands. This is how it works:

  • A fax is sent to the hotel
    When you click the 'Book Now' button, we instantly receive your booking request and a confirmation fax is sent to your requested hotel straight away. The hotel receives this fax, and then input the details you provided into their system.

  • A confirmation email is sent to you
    While the fax is being sent, a confirmation email is whizzing its way through the electronic highway straight into your email inbox. You will receive this email within minutes of you clicking the 'book now' button. Your confirmation email will contain your booking reference number, booking details (room details, dates of stay, room rates, etc), hotel details including telephone number and address, a map showing the hotel's location, details of how to cancel or amend your booking and details of how to contact us for any reason.

What now?

You simply arrive at the hotel on your arrival date to check in. When checking in, simply tell them your details such as your name, and that you booked through www.sofia-hotels.info (you could bring along the email we sent but this is not essential). You will be asked how you would like to pay - normally, an imprint of your credit card will be taken to cover any incidental expenses, and then you can agree to pay at the end of your stay using the credit card or with cash. At the end of your stay, you will receive an invoice in your name for your own records.


BANSKO All BANSKO Hotels Mountain paradise developments. Apartments for sale in Bansko Mountain Pradise Hotels BANSKO Hotel Mountain Pradise Hotels BANSKO Hotel Mountain Pradise Hotels Picture galery BANSKO All BANSKO Hotels arrier vehicle which can carry 6 people. Alternatively, you can book more than one car, though the people carrier vehicle option is the cheapest option for 6 people.

How much luggage can fit in a vehicle?
The price options take into account the number of passengers and a reasonable amount of luggage - please see question above. If you feel that you have an unusually large amount of luggage, please select a larger vehicle.

Can I book more than one car?
Yes of course, you can book any combination and any amount of cars or minibuses.

back to top ^

Delayed Flights

What happens if my flight is delayed?
Do not worry as this is not a problem. Your driver will keep a check on flight times. He will see from your flight number, and information obtained from the airport if your flight has been delayed. Your driver will arrive at the airport in time for when you arrive. This is the case regardless of how late your flight may be.

Will I be charged extra cost if my flight is delayed?
Absolutely NOT! Your driver will keep a check on the flight and will arrive at the airport in time for your arrival. You will not be kept waiting and your driver will not be inconvenienced in any way.

back to top ^

Driver Knowledge And Flexibility

Will my driver know where my hotel is located?
Your driver will know before you are picked up exactly where you are going to.

What happens if I wish to be taken elsewhere before going to the hotel?
You may arrange this directly with your driver. If you wish to be simply dropped off somewhere in Central Sofia, there will usually be no extra charge for this. However, if you want your driver to take you to one destination and then a second destination, you will be charged extra at the local rate.

back to top ^

Confirmation And Contact Details

When will I receive my confirmation email to confirm my booking?
This will usually be sent to you within 3 hours if you have made your booking between Monday - Friday: 8am - 7pm (GMT) / Saturday: 8am - 12pm (GMT). If you book at any other time, you confirmation email will be sent to you the following morning. Of course, last minute transfer requests are treated as a priority.

How do I contact you by phone in emergencies?
This is not a problem, you may phone www.sofia-hotels.info directly at the number in the 'contact us' section on our homepage. Also, you will be given 2 numbers in your confirmation email which you can use.

back to top ^

Cancelling A Booking

Can I cancel my booking?
Yes, of course you can cancel your booking within 1 day of your arrival. You can do this by telephone (see above) or by fax or email.

back to top ^

Safety And Security

Is our car service insured?
Yes absolutely, all cars and drivers are insured comprehensively to transfer passengers.

Are drivers tested for proficiency and knowledge?
Yes all drivers undergo a test to asses their ability and their knowledge of the street plan of Sofia.

Is it safe for me to submit my personal details using the booking form?
The booking form is hosted on our secure server using SSL (Secure Socket Layer) technology therefore your personal details are safely encrypted as they travel over the Internet. They are received by us in a secure manner and only disclosed to our business partners, Executive Airports Ltd by fax.

back to top ^                        < back to previous page

www.sofia-hotels.info in association with Executive Airports Ltd


BANSKO All BANSKO Hotels Mountain paradise developments. Apartments for sale in Bansko Mountain Pradise Hotels BANSKO Hotel Mountain Pradise Hotels BANSKO Hotel Mountain Pradise Hotels Picture galery BANSKO All BANSKO Hotels ype="Submit" name="submit" value="B O O K T R A N S F E R">  

< back to previous page

www.sofia-hotels.info in association with Executive Airports Ltd


Mountain paradise developments. Apartments for sale in Bansko Mountain Pradise Hotels BANSKO Hotel Mountain Pradise Hotels BANSKO Hotel Mountain Pradise Hotels Picture galery BANSKO All BANSKO Hotels